Privacy Policy

1. Information We Collect

At Douzngrace, we collect information you provide directly to us, such as when you:

• Create an account or make a purchase
• Subscribe to our newsletter
• Contact us for customer support
• Participate in surveys or promotions

Personal Information

This may include:

• Name, email address, and phone number
• Billing and shipping addresses
• Payment information (processed securely through our payment providers)
• Order history and preferences

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our products and services
• Prevent fraud and ensure security
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and conducting business
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL encryption for data transmission
• Secure payment processing
• Regular security assessments
• Limited access to personal information

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Provide personalized content and advertisements
• Improve website functionality

You can control cookies through your browser settings, but disabling them may affect website functionality.

6. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your personal information
• Opt-out of marketing communications
• Request a copy of your personal information
• Object to processing of your personal information

To exercise these rights, please contact us at info@douzngrace.com

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. International Transfers

Your information may be transferred to and processed in countries other than Nigeria. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this privacy policy, please contact us: